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We know at eyevis UK that it is not only the quality of the product that is important, it’s also the quality of service and support you receive.

Taking out an annual maintenance contract on eyevis videowall systems adds several benefits to the end user of eyevis products:

Preventative Maintenance

  • Can help to increase system uptime, which minimises costs
  • Is a typical requirement for Mission Critical applications
  • Makes sure that a system is operating safely
  • Provides Increased Life Expectancy of equipment

Telephone Support

  • Unlimited
  • eyevis UK engineers on hand to talk to as your first line of support
  • Ensures fast resolution or diagnosis

Remote I.T Support

  • Unlimited
  • eyevis UK engineers can use an encrypted and completely secure connection to log in to your eyevis videowall system to diagnose any reported faults
  • Ensures fast resolution or diagnosis

Emergency Callouts

  • If issue cannot be resolved by the above methods, emergency callouts can be made
  • eyevis UK engineers can be on site in a timely manner
  • Further on-site investigation of issue
  • In most instances, issue can be repaired on-site

 

If you would like to speak to us about our maintenance contracts, please feel free to contact us via phone or enquiry@eyevis.co.uk

Contact eyevis UK

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